| From: | Kevin Grittner <kgrittn(at)gmail(dot)com> |
|---|---|
| To: | Alfred Perlstein <alfred(at)freebsd(dot)org> |
| Cc: | Greg Stark <stark(at)mit(dot)edu>, Tom Lane <tgl(at)sss(dot)pgh(dot)pa(dot)us>, Stephen Frost <sfrost(at)snowman(dot)net>, Robert Haas <robertmhaas(at)gmail(dot)com>, Geoff Winkless <pgsqladmin(at)geoff(dot)dj>, Pg Hackers <pgsql-hackers(at)postgresql(dot)org> |
| Subject: | Re: Why we lost Uber as a user |
| Date: | 2016-08-03 14:04:02 |
| Message-ID: | CACjxUsMfm68kG-Nw89zowQigWMP_KqLih1GtHSzJAQ_LiWYeFw@mail.gmail.com |
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| Lists: | pgsql-hackers |
On Wed, Aug 3, 2016 at 8:58 AM, Alfred Perlstein <alfred(at)freebsd(dot)org> wrote:
> On Aug 3, 2016, at 3:29 AM, Greg Stark <stark(at)mit(dot)edu> wrote:
>
>> Honestly the take-away I see in the Uber story is that they apparently
>> had nobody on staff that was on -hackers or apparently even -general
>> and tried to go it alone rather than involve experts from outside
>> their company. As a result they misdiagnosed their problems based on
>> prejudices seeing what they expected to see rather than what the real
>> problem was.
>
> +1 very true.
>
> At the same time there are some lessons to be learned. At the
> very least putting in big bold letters where to come for help is
> one.
+1
My initial experience with PostgreSQL would have been entirely
different had I not found the community lists and benefited from
the assistance and collective wisdom found on them.
--
Kevin Grittner
EDB: http://www.enterprisedb.com
The Enterprise PostgreSQL Company
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