Re: PostgreSQL - Services delivery query ?

Lists: pgsql-adminpgsql-general
From: Dhas Jeba G <Jeba(dot)Dhas(at)Sun(dot)COM>
To: pgsql-general(at)postgresql(dot)org, pgsql-admin(at)postgresql(dot)org, Jignesh Shah <Jignesh(dot)Shah(at)Sun(dot)COM>
Subject: PostgreSQL - Services delivery query ?
Date: 2007-11-16 16:13:26
Message-ID: 473DC1A6.5030009@Sun.COM
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Lists: pgsql-admin pgsql-general

Hello Team,

We are working on a Large Size Opportunity with a Govt Institution
in India

The following link mentions about Post Gres Support and it
associated cost http://www.sun.com/software/products/postgresql/support.jsp

However we need to know the following

1. Is the the support deliverables for standard / Premium Support on
PostGres same like any other software from SUN.
2. The service delivery model & call logging process same as any other
SUN software
3. If customer would liek to have a Installation services ( onsite) do
we have any option / pricing available
4. Most importantly are we supporting any customer in APAC on this ? Is
tehre a referal ?

Appreciate your help.

regards, Jeba


From: "Joshua D(dot) Drake" <jd(at)commandprompt(dot)com>
To: Dhas Jeba G <Jeba(dot)Dhas(at)Sun(dot)COM>
Cc: pgsql-general(at)postgresql(dot)org, pgsql-admin(at)postgresql(dot)org, Jignesh Shah <Jignesh(dot)Shah(at)Sun(dot)COM>
Subject: Re: PostgreSQL - Services delivery query ?
Date: 2007-11-16 16:49:06
Message-ID: 473DCA02.1000100@commandprompt.com
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Dhas Jeba G wrote:
> Hello Team,
>
> We are working on a Large Size Opportunity with a Govt Institution
> in India
>
> The following link mentions about Post Gres Support and it
> associated cost http://www.sun.com/software/products/postgresql/support.jsp
>
> However we need to know the following
>
> 1. Is the the support deliverables for standard / Premium Support on
> PostGres same like any other software from SUN.
> 2. The service delivery model & call logging process same as any other
> SUN software
> 3. If customer would liek to have a Installation services ( onsite) do
> we have any option / pricing available
> 4. Most importantly are we supporting any customer in APAC on this ? Is
> tehre a referal ?

Why are you asking PostgreSQL about this? These are questions for Sun.

Joshua D. Drake

>
>
> Appreciate your help.
>
> regards, Jeba
>
> ---------------------------(end of broadcast)---------------------------
> TIP 4: Have you searched our list archives?
>
> http://archives.postgresql.org
>


From: "Scott Marlowe" <scott(dot)marlowe(at)gmail(dot)com>
To: "Joshua D(dot) Drake" <jd(at)commandprompt(dot)com>
Cc: "Dhas Jeba G" <Jeba(dot)Dhas(at)sun(dot)com>, pgsql-general(at)postgresql(dot)org, pgsql-admin(at)postgresql(dot)org, "Jignesh Shah" <Jignesh(dot)Shah(at)sun(dot)com>
Subject: Re: PostgreSQL - Services delivery query ?
Date: 2007-11-16 21:18:14
Message-ID: dcc563d10711161318l2c393811j2df6008c9f750ab4@mail.gmail.com
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Lists: pgsql-admin pgsql-general

On Nov 16, 2007 10:49 AM, Joshua D. Drake <jd(at)commandprompt(dot)com> wrote:
> Dhas Jeba G wrote:
> > Hello Team,
> >
> > We are working on a Large Size Opportunity with a Govt Institution
> > in India
> >
> > The following link mentions about Post Gres Support and it
> > associated cost http://www.sun.com/software/products/postgresql/support.jsp
> >
> > However we need to know the following
> >
> > 1. Is the the support deliverables for standard / Premium Support on
> > PostGres same like any other software from SUN.
> > 2. The service delivery model & call logging process same as any other
> > SUN software
> > 3. If customer would liek to have a Installation services ( onsite) do
> > we have any option / pricing available
> > 4. Most importantly are we supporting any customer in APAC on this ? Is
> > tehre a referal ?
>
> Why are you asking PostgreSQL about this? These are questions for Sun.

Well, I think it's reasonable to ask the members of the community who
may have used Sun's PostgreSQL services if they think Sun supports
postgresql as well as they do any other software packages they sell
support for, etc...

I think in this case we were just accidentally CCd to a corporate email.