Re: BugTracker (Was: Re: 8.2 features status)

RT has an E-mail interface. That was one of our considerations
when we used it to replace our aging trouble ticket system. What
does the interface need to do? RT's is pretty flexible.

Ken

On Tue, Aug 15, 2006 at 04:59:46PM -0500, Jim C. Nasby wrote:
> On Tue, Aug 15, 2006 at 10:53:28AM -0500, Kenneth Marshall wrote:
> > RT is easy to setup/configure/use and works well with PostgreSQL
> > as the backend. CPAN uses it for their bug tracker. Was there a
> > list of features and requirements?
>
> I don't know if we ever came up with one, but I know that the big "deal
> killer" for a bug tracker is that a lot of hackers don't want to be
> forced to use a web interface instead of email. So basically, to be
> accepted, a bug tracker would have to have an effective email interface;
> one that allowed for updates to an issue coming in via email. Sadly, I
> don't think such an animal exists.
>
> > Ken
> >
> > On Tue, Aug 15, 2006 at 10:59:52AM -0300, Marc G. Fournier wrote:
> > > On Fri, 11 Aug 2006, Alvaro Herrera wrote:
> > >
> > > >I am suggesting that. I have heard all the old discussions about not
> > > >using a bugtracker, but in all fairness, I think some of us have to
> > > >create critical mass and get something started.
> > >
> > > I will install anything, and everything, if you can get some sort of
> > > concensus on which one to try / go with ... so far, all discussions have
> > > ended with nobody coming close to agreeing to anything :)
> > >
> > > ----
> > > Marc G. Fournier Hub.Org Networking Services (http://www.hub.org)
> > > Email . scrappy(at)hub(dot)org MSN . scrappy(at)hub(dot)org
> > > Yahoo . yscrappy Skype: hub.org ICQ . 7615664
> > >
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> > >
> >
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> >
>
> --
> Jim C. Nasby, Sr. Engineering Consultant jnasby(at)pervasive(dot)com
> Pervasive Software http://pervasive.com work: 512-231-6117
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>